Help center
Is communication encrypted?
Summary
Yes where applicable—TLS for web and email in transit, and secure platform practices for messaging. Follow your clinician’s guidance for highly sensitive communications. Speedy Sticks arranges certified mobile phlebotomy and at-home blood draws in many U.S. markets; availability and fees vary by location.
Answer
For “Is communication encrypted”, the practical answer comes down to: Transport security; SMS limitations and carrier risks. Your visit still depends on address, window, and what your order or kit requires—complete paperwork speeds routing.
Common situations: Security reviews for employers; Patients using SMS reminders. On site, success means correct tubes, labeling, and any spin or temperature steps your lab or IFU specifies.
In depth
Transport security interacts with sms limitations and carrier risks—adjust one and the visit plan may change. Mobile collection is professional venipuncture where you choose, with handling aligned to your lab—not a substitute for your clinician’s orders.
If you’re in one of these buckets—Security reviews for employers; Patients using SMS reminders—book with orders, ID expectations, and special handling notes spelled out. Related questions below go deeper without repeating this page.
What shapes the visit & scope
- Transport security
- SMS limitations and carrier risks
When on-site collection is the right fit
- Security reviews for employers
- Patients using SMS reminders
What happens during a Speedy Sticks visit
- You book online with your order, kit details, or program requirements.
- A certified phlebotomist arrives at the scheduled location and verifies identity and the lab order or kit instructions.
- The draw is completed to protocol, with supplies and labeling handled on-site.
Trust & operations
- Certified phlebotomists; labeling and handling follow your lab or program for “Is communication encrypted”.
- Speedy Sticks does not bill insurance for mobile collection—you pay directly for the visit. We are not a clinical laboratory; testing is performed by CLIA-certified labs you or your provider select.
- We host platform and PHI-capable workloads on HIPAA-compliant Amazon Web Services (AWS) and Microsoft Azure, with appropriate safeguards and BAA-aligned controls where applicable.
- Voice, fax, and related phone services use a HIPAA-compliant RingCentral account; email and collaboration use Google Workspace with HIPAA-eligible services enabled and appropriate agreements where applicable.
Related
- Book a visit (online scheduling)
- Help center — all topics
- Can I use a test kit instead of a lab order?
- Is there a portal for organizations to manage bookings?
- What factors affect the price of a home blood draw?
- How quickly can I get an appointment?
- What if I need urgent service?
- What does a mobile blood draw include?
- Mobile phlebotomy services
- At-home blood draw
- Lab kit collection
- Locations & coverage
- How it works
- All services
- For healthcare organizations
- Phlebotomy for labs & partners
- Clinical trial blood draw
- Event & on-site screening
- Contact / partner with us
- Mobile vs lab visit (comparison)
- What is mobile phlebotomy
- Clinical trial specimen collection
Common questions
Is SMS HIPAA-safe?
SMS has risks—use secure channels when required by your program.
Is the booking site HTTPS?
Yes—use official links only.
Next step
Book a partnership meetingEnterprise contactMobile phlebotomyHow it works
Phone: 347-292-9570Fax: 347-658-1021